Lines are open Monday to Thursday from 9am to 5pm, and Fridays from 9am to 4pm
Sovereign Health Care has now relocated to a new head office designed to support both our business needs and our employees’ health and wellbeing.
Our new address is:
2nd Floor, West Wing, The Waterfront, Salts Mill Road, Shipley, Bradford BD17 7EZ
Please be assured any mail sent to our old address will be redirected. Our telephone numbers remain the same.
Unfortunately, we cannot provide a counter service at our new location which, alongside reduced customer demand, means we have now permanently closed this service. Please do not travel to our new address, simply call or email us instead:
As a company with a long heritage in Bradford, we are delighted to remain in the district, and would like to thank you for your continued custom and understanding.
Whilst customers are no longer able to pay their premiums by cash, please be assured you can pay by cheque through the post or, alternatively, you may find it easier to pay by Direct Debit.
To pay by cheque, please make it payable to ‘Sovereign Health and Insurance Services Ltd’, or ‘SHISL’ for ease. Remember to include your payment card with your cheque and simply post them to us.
Our new address is 2nd Floor, West Wing, The Waterfront, Salts Mill Road, Shipley, Bradford BD17 7EZ. Please be assured any mail sent to our old address will be redirected.
Paying by Direct Debit means we will automatically take your payment each month from your nominated bank account, so you don’t need to worry about a payment being forgotten or lost in the post, and it also allows you to spread the cost of your Sovereign cover over the year.
To switch to Direct Debit, simply complete this form and return it to us. Alternatively, if you would like a form posting out to you, call us on 01274 841130. Lines are open from Monday to Thursday from 9am to 5pm, and Fridays from 9am to 4pm or email help@sovereignhealthcare.co.uk – please quote your policy number.
You can send claims to us by post. Our new address is 2nd Floor, West Wing, The Waterfront, Salts Mill Road, Shipley, Bradford BD17 7EZ. Please be assured any mail sent to our old address will be redirected.
Did you know you can claim online saving you the cost of a stamp?
When you register for our online service, you can also check how much you have left to claim, update your personal details and access exclusive member benefits including a 24-hour GP service and a wide range of discounts.*
It’s quick and easy to register for the online service; click here to find out more.
Don’t worry, any mail sent to our old address will automatically be redirected to our new address.
No, our telephone numbers remain the same.
It’s quick and easy to register for the online service; click here to find out more.
If you would like to make a claim and you don’t have a claim form you can request one by either:
This page was last updated on 1 January 2024.