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Parent Champion Volunteers

Parent champions

Parent Champions are parent/carer volunteers who give a few hours a week to talk to other parents about the local services and opportunities available to families. You will be making a vital contribution to the lives of families you come across and to your wider community. You can:

  • meet new people
  • learn new skills
  • gain confidence
  • give something back to the community
  • all in a friendly environment

Parent Champions are part of a National Network organised by Coram.

We will: 

  • Welcome you to Norfolk County Council - what we do, our values and your role 
  • Give you a chance to volunteer within your community and build your confidence in a new role
  • Offer opportunities to learn and develop new skills through a package of ongoing training
  • Support you to become part of the team
  • Provide a safe environment for you to carry out your volunteering activity
  • Provide regular meetings with your Parent Champions coordinator so that you can tells us if you are happy with how your work is organised and get feedback from us  
  • Pay your travel costs as agreed with your Parent Champions Coordinator  

We hope you will: 

  • Support Norfolk County Council's vision and values to maintain the standards of our service
  • Join us in our commitment to support and provide information for families and children in your area
  • Undertake provided training and carry out activities within the scope of your role to the best of your ability 
  • Treat all employees, customers and other volunteers with respect and dignity, in line with Norfolk County Council's equality, inclusion and diversity policy
  • Be reliable - maintain good time keeping, and inform your named contact as soon as possible if you can't attend or wish to end your volunteering commitment  
  • Develop a supportive relationship with your coordinator and keep in contact regularly
  • Comply with all relevant policies and procedures including health and safety, DBS, safeguarding, confidentiality, and data security

How to register my interest?

Please submit a form to register your interest:

Register your interest

What happens after I register my interest?

We'll ask you to complete an application form and you'll need to give us the names of two people we can contact for references.

If you'll be working with under 18s or vulnerable adults we'll also ask you to complete a Disclosure and Barring Service (DBS) check.

When we've received your application form we'll have a discussion with you about the role. We'll talk to you about:

  • Your expectations
  • How we will support you
  • If this is the right role for you

If we agree that the role is suitable, we'll keep in touch while we get references and apply for the DBS check if necessary. If your skills or experience don't match the role, we'll try to suggest some other opportunities for you.

Finally, we'll agree dates for training and induction and a start date.

Talk to us

If you have further questions, please email us at:

parentchampions@norfolk.gov.uk