Zoom Workplace is now available! 🎉 Download or update your Zoom app to unlock productivity and reimagine teamwork with our new AI-powered collaboration platform. 📲 Get to know the new Zoom Workplace and see how it can make your workday work better for you here 👉 https://lnkd.in/gvhwJjmM
Zoom
IT Services and IT Consulting
San Jose, CA 558,128 followers
One platform delivering limitless human connection.
About us
Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom platform you know and love. 💙 Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home
- Website
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https://www.zoom.us
External link for Zoom
- Industry
- IT Services and IT Consulting
- Company size
- 5,001-10,000 employees
- Headquarters
- San Jose, CA
- Type
- Public Company
- Founded
- 2013
- Specialties
- Mobile Collaboration, Audio Conferencing, Video Conferencing, Online Meetings, Web Conferencing, Cloud Meetings, and Webinar
Locations
Employees at Zoom
Updates
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“Intelligent contact centers need a platform born in the cloud without tech debt and a modern, reliable network and architecture.” -Chandler Galt, Senior Product Marketing Manager for Zoom Contact Center 💬 See how Zoom is ahead of the game in transforming CX with #AI-bolstered data sets ✨👇
AI Training AI: Welcome to the Intelligent Contact Center 🧠🤖 The intelligent #contactcenter leverages AI to bolster its data sets. It then utilizes those enhanced data sets to improve #AI 👇 #cx #cxnews #ccaas | Zoom
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Missed the Work Transformation Summit yesterday? We’ve got you covered ✅ Catch the replay on-demand here 👉 https://lnkd.in/gv62HiK4 Thanks to everyone who tuned in to the virtual event! We hope you had a great time gaining valuable insights on how #AI can boost employee engagement and company culture ✨
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Check out these 29 workplace statistics that are likely influencing how your team works in 2024 🤝 ➡️ https://zm.me/4anxDmv Craving greater team engagement? Look no further than Workvivo - by Zoom. Need to implement better hybrid work solutions? Enter Workspace Reservation and Zoom Scheduler. ✅ With high demand for greater levels of collaboration in 2024 and beyond, Zoom Workplace has you covered with AI-powered productivity features that answer all the needs of your modern workforce 💪✨
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The third wave of CX has arrived! 👤 Through the consolidation of UCaaS and CCaaS technologies, brands will now have the capability to create seamless, personalized "total experiences" for employees, customers, partners, and beyond—all on one platform. See how Zoom is leading the charge👇
🔮 Explore the evolution of customer experience with us! From ACDs to AI, the journey has been remarkable. Now, as we enter the Third Wave of CX, powered by UCaaS and CCaaS tech, the possibilities are limitless. Join us on May 29th to uncover the future of CX and how Zoom is leading the way. Don't miss out! Register now ⬇️
The Future of CCaaS: An Inside Look | Today Digital
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Zoom reposted this
We are honored Workvivo - by Zoom is the only preferred partner for Meta Workplace customers. John Goulding and Workvivo team exemplify customers care and love. Meta Workplace customers will be in great hands.
📣 A HUGE day!! Meta has just announced that it is discontinuing Workplace, its employee engagement platform, and Workvivo - by Zoom has been named as its ONLY preferred partner for customers to migrate to ❤️ Read more here: https://lnkd.in/e6kVcBif Meta and Zoom are making available custom migration tools to make this transition as frictionless as possible. We know that the news today may be disruptive for Workplace from Meta customers, but we’re so excited about the opportunity to support and help you. Meta has made a huge impact in this market. We believe that Workvivo is the natural choice for Workplace from Meta customers to transition their employee experience platform to, based on our incredibly rich product functionality, passionate commitment to customer experience and hugely exciting roadmap. It’s our top priority to support Workplace customers through this transition. We are very excited to welcome Workplace from Meta customers into our incredible customer community and see the amazing things they can do with Workvivo ❤️
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Zoom reposted this
I really enjoyed my conversation with Tomer Cohen on a range of topics from hybrid work to AI to sharing my own personal journey. It brought back so many memories and so much gratitude to many who have inspired me and helped me in my journey. Thank you for hosting me.
🎙️ New Podcast Episode Alert It was a pleasure to explore the continuously evolving world of hybrid work with Smita Hashim, Chief Product Officer at Zoom. In our conversation, Smita not only discusses Zoom's unique culture of building, but also shares her inspiring journey navigating the tech industry as a woman, highlighting the significance of mentorship and resilience. From the evolution of video conferencing to the integration of AI in collaborative tools, Smita provides deep insights into why responsiveness to customers is core to how Zoom builds and how they balance keeping their product roadmap flexible enough to make sure they can respond quickly to customer needs. Click here to listen to #BuildingOne and follow for more insights and learnings: 🎧 Apple: https://lnkd.in/ewTYYQ75 🎧 Spotify: https://lnkd.in/ettdQgnD
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Zoom reposted this
🚀A monumental day for Workvivo - by Zoom as Meta retires its Workplace product, and names Workvivo their ONLY preferred migration partner. Unreal opportunity 🙌 To all Workplace customers looking for a new home, we want you to know that we’ve got you covered! 🫶 #employeecommunication #employeeexperience #employeeengagement #workplace Zoom
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AI-powered contact centers are the future ✨ Explore this Frost & Sullivan visual white paper on how AI is reshaping the customer and employee experience, and how Zoom is driving this transformation 👇
#ArtificialIntelligence is Transforming the Contact Center 📞🤖 Are you ready for the revolution? The contact center is being primed for an AI-powered transformation but are you set up for success? How are other businesses implementing AI in their contact centers? What do you need to have in place for #AI to have the most impact? A new visual white paper from Frost & Sullivan, commissioned by Zoom, answers all of your questions, and more. With investment expected to increase to over 70% across all AI areas in the next two years, it’s vital to get ahead on your AI strategy now. Download the visual white paper to learn about: 🔴 The current and future state of AI in the contact center 🔴 The fundamentals of successful AI implementation 🔴 Where AI can best be applied 🔴 Why the right professional services team could be the answer to successful implementation https://lnkd.in/e658_xdn #cx #cxnews #ccaas
Artificial Intelligence is Transforming the Contact Center
https://www.cxtoday.com
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We’re excited to be part of Google’s breakthrough Starline technology, opening up new possibilities for connecting hybrid workforces in the future ✨👉 https://lnkd.in/gEA_qJ8U Using advancements in AI, 3D imaging, and other technologies, Starline works like a “magic window,” making video conferencing feel even more like an in-person experience. Google is working to enable the technology directly from Zoom Workplace in 2025 🎉
Bringing Project Starline out of the lab
blog.google
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