How was your appointment? GP Report 2022
Our new report reveals patients’ and staff’s experiences - both positive and negative - of GP services for the past two years, and the improvements they would like to see. 954 people took part in our GP survey and we received 71 staff surveys.
Just over 1 in 10 (14%) of comments mentioned appointments in a positive way with many people citing positive experiences of using technology to communicate with their GP surgery.
However, nearly 1 in 4 (24%) of responses highlighted negative experiences, with some mentioning that telephone communication acted as a barrier to effectively conveying their medical issue to the GP or nurse.
Downloads
If you would like the report in an alternative format please get in touch.
0330 355 0300
How was your appointment? GP Report 2022
