Case Study - LT Support

Overview

LT support are a new start recruitment agency in the education and care sectors, it’s owner and director Laura Tanner has 19 years experience in recruitment so both their candidates and clients get a trusted partner they can rely on to understand their requirements.

As an agency just starting up it was really important that LT support chose a partner that could provide access to cash flow in conjunction with innovative back office software where all business activities can be carried out and tracked in one place. At Giant Finance+ that’s exactly what we provide, not only can they see a real-time snapshot of their finances but our team of recruitment experts are here to support them every step of the way.

Solution

We asked Laura Tanner, Director LT support a few questions, here’s what they had to say:

Why did you choose Giant?

"After speaking with other financiers, it was a really easy decision to choose Giant and I’m glad I did! Richard Foster was very knowledgeable in comparison to other companies I spoke with.

Moreover, they have something called Hypercare where Lauren provides regular catch up’s to ensure that I am fully supported, I never have to wait too long for a reply to any query I send across to Giant."

What are the top three things that you have liked about working with Giant?

"Account Managers have always been friendly and helpful. Ease to Drawdown funds. Ease of adding timesheets"

How has Giant helped to improve your internal processes?

"Enables us to streamline timesheets with online capacity and the training delivered by the client managers has been so thorough and was supported by really handy documents that I can refer to at any time."

Any other comments given the recent price decrease?

"The impact as we continue to grow will be seen more and enables us to keep growing as we were getting to the point where we were losing almost 25% of our margin to costs. The decrease will enable us to continue to invest in our services to grow further and ultimately provide Giant with more funds that way."