Charitylog - Ladder Outcomes & Classification Codes (Age UK Group Training)

This course is aimed at intermediate users

This course will look how to use referral/case closure outcomes, ladder/progressive outcomes, and contact/action outcomes

You will need basic knowledge of reporting.

The following steps will be covered

• How to setup Ladder Outcomes to assess change.

• How to setup and use referral/case closure reasons (simple outcomes)

• How to create Classification Codes in addition to standard Age UK Codes.

• How to run the built-in reports for outcomes and classification codes.