FAQs
Where do the daytime sightseeing cruises depart from?
What facilities are on board the daytime sightseeing cruises?
Can I pay by card at the quayside and at the bar?
Do you provide a Carer ticket on the daytime sightseeing cruises?
To redeem a Carer’s ticket please make the booking for the whole party except the carer. Following the booking please email [email protected] with the booking number and request the carer’s ticket to be added.
Can I use the York Pass on the daytime sightseeing cruises?
How long are the daytime sightseeing cruise?
What time do your daytime sightseeing cruises sail?
Can I book a large group on the daytime sightseeing cruise?
What is the York City Cruise?
What can you see on the York City Cruise?
Will there be a commentary on the York City Cruise?
What should you wear on the York City Cruise?
Is the York City Cruise suitable for children?
Can I bring my pet on the York City Cruise?
What are some nearby places to visit in York?
Is the York City Cruise wheelchair accessible?
To obtain directions to our King’s Staith Landing, please click here. If you would like to verify the sailing times for the River Palace or River Duchess, please contact our office at 020 77 400 400, or consult with one of our Quayside Managers on the day of your visit.
Do you sell Gift Vouchers for the daytime sightseeing cruises?
Do you sell Gift Vouchers for the self-drive boats?
What happens if the river is in flood?
In such cases, our Lendal Bridge Landing may have to be closed, and we may operate solely from our Kings Staith landing, depending on the river’s level. We will endeavor to keep our customers informed through our website and advertising boards located at our moorings.
Do you accept the York Gift Card?
Yes, however we are only able to accept the Digital E-Card – we are unable to accept a physical card.
To redeem your York Gift Card, please present the digital card at the Boarding Point or at the On-Board Bar.