Mindful Chef Reviews

19,153  Excellent
TrustScore 4.5 out of 5

4.4

In the Online Food Ordering Service category

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Rated 5 out of 5 stars

Great healthy recipes and quality ingredients

Great healthy recipes with lovely ingredients, great ingredient portions and well packaged. We love the quality of the food and the lack of heavy carbs and lots of white rice or pasta that comes with other home delivery services.

Date of experience: 16 April 2024


Rated 5 out of 5 stars

Three Weeks of Using Mindful Chef…

We signed up to Mindful Chef on a nutritionist’s recommendation. As a couple we’re both very busy and we weren’t making time to eat properly. We had previously tried other meal delivery companies which were ok and a bit cheaper, but they didn’t feel very healthy or have good portions and just tasted ok.

We’ve been delighted with Mindful Chef, the choices of recipes are brilliant and really tasty, easy to prepare and decent portions. Plus they’re healthier. It gets us cooking in the kitchen without the hassle of big supermarket shops and we can eat a varied diet plus no food waste! Can highly recommend this company!

Ps. Also love the fact they donate meals to children too, so you’re also helping others and they have a low carbon footprint which is highlighted in the meals with recycled packaging. It all makes a difference to our planet.

Date of experience: 17 April 2024


Rated 4 out of 5 stars

Recipes easy to follow but takes longer than advertised

We managed to reproduce all the recipes so far. We are quite confident cooks but it probably takes 10 mins longer to put together than advertised. All ingredients were included except oil, salt and pepper. The quality of the ingredients were very good but it is quite expensive compared to other meal boxes

Date of experience: 13 April 2024


Rated 5 out of 5 stars

Exceptional Service and Delicious Choices: Mindful Chef Exceeds Expectations!

My experience with Mindful Chef has been nothing short of exceptional. The selection of meals provided was top-notch, offering great choices that exceeded my expectations. The customer service was impeccable; every time I reached out, they were attentive and resolved any queries promptly.

I have only 2 I don’t even want to call them negatives observations - there was an overuse of green beans in some dishes. I feel a more varied vegetable selection would be more palatable. I also think that the protein portions in the fish fillets are unbalanced. Despite this, the quality and taste of the meals were outstanding. Additionally, I appreciated the option to include add-ons like CBD drinks, and magnesium added a unique touch to my subscription.

I highly recommend them to anyone looking for a premium meal subscription service with a personal touch.

Don’t be put off by negative reviews I almost didn’t try Mindful Chef because of some of the negative reviews. I’d say give them a whirl and find out for yourself!"

Date of experience: 23 February 2024


Rated 4 out of 5 stars

I enjoyed the interesting menu choices

I enjoyed the interesting menu choices. The included sauces brought spice and interest to the ingredients. I especially liked having everything planned and provided so no searching on the internet for recipe ideas. A great idea !

Date of experience: 10 April 2024


Rated 5 out of 5 stars

Great so far

Good delivery times and well packaged. the recipes are easy to follow and all the ingredients are clearly labelled… unlike when we had another company where ingredients were missing!!!
Overall impressed with the choice, quality and variety.

Date of experience: 09 April 2024


Rated 1 out of 5 stars

Over priced and low value

You can change recipes, and an email is sent confirming this, but they are changed back without your permission, and you are told it is your fault, as you didn't check. Yet it was all confirmed. The new recipes are so vile even the dog won't touch them. The money off incentive is not applied automatically, and you have to contact them
Ingredients are often missing and the costs are ridiculous.
In addition the amount of waste, and packaging are horrendous and you become very mindfully aware of the disgusting way people treat this planet.

Date of experience: 11 April 2024

Reply from Mindful Chef

Hi Joanna,

Thanks for your review.

I'm afraid your offer had expired which was available to view on your account. I have reached out with a resolution to help you.

We take great pride in the quality of the ingredients we provide and the low error rate in our warehouse. We don't want to compromise as our customers deserve some of the best ingredients we can source so we're sorry if that wasn't the case in one of your orders.

We're also sorry again you had trouble managing your account and our reminder email was missed. Don't forget, you can also check all upcoming orders via your online calendar up to 8 weeks in advance to ensure you've saved anything correctly otherwise you'll get some tasty recipes based on your preferences instead.

We value your feedback and are always trying to find ways to ensure we provide the best possible experience. If you ever need help managing your account, we're available 7 days a week so please don't hesitate to get in touch as we're always happy to help.

Best wishes,

Paul
Customer Care Specialist


Rated 5 out of 5 stars

I haven't had a bad meal since starting

I've tried a bunch of different "Meal Delivery" services, and Mindful Chef has been the best by a significant margin. The food is very balanced with a great variety of fresh veg, plus the quality of the ingredients is remarkably high and meals are not just lots cheap carbs.

I'm also very impressed with the recipes themselves; they are are a great compromise between time to prepare vs actually feeling like you're making something fresh (and not just opening a pack of something pre-made).

There are cheaper options on the market, but I would strongly suggest giving Mindful Chef a go if you're
A) Too busy to cook or want to learn some helpful ideas to apply to your own cooking with no effort
B) want decent ingredients with a healthy set of macros
C) Are too indecisive to pre-plan every ingredient in your weekly shop, and spending too long trawling recipe books/online for something to eat!

Date of experience: 30 March 2024


Rated 5 out of 5 stars

Fantastic total experience

Timely delivery, delicious ingredients and easy meals that any of my family could prepare. Plus a whole recipe book each week with loads of great healthy ideas.

Date of experience: 03 April 2024


Rated 5 out of 5 stars

We absolutely love Mindful Chef…

We have absolutely loved Mindful Chef since we started it in January. We started the subscription in the run up to our wedding to kickstart a healthier, more varied diet.

I’m a confident cook but my partner is a little newer to cooking and both of us really enjoyed the recipes, both the process of cooking them and the finished dishes.

In nearly 4 months of two meals per week, there wasn’t a single recipe that didn’t work or that we didn’t like! The dashboard is very easy to use, meaning we could make recipe selections and pause deliveries quickly and simply.

We’ve had to temporarily cancel our subscription due to life getting a little too busy for home-cooked meals while a close family member is unwell. We don’t want the amazing ingredients to go to waste if we find that we’re not home for a few days at a time. The cancellation process was clearly signposted and easy to carry out - which is rare for a subscription service.

We’ll 100% restart our membership as soon as life calms down and there’s more time for cooking.

Date of experience: 09 April 2024


Rated 5 out of 5 stars

All meals are really tasty and healthy

All meals are really tasty and healthy. They deliver when they say they will and I like the freebies which pop up every so often.
More veggie and vegan options would be great.

Date of experience: 09 April 2024


Rated 5 out of 5 stars

Delicious food

Delicious food. I mean REALLY delicious food! Arrives fresh, easy to follow instructions. I am really enjoying it all!

Date of experience: 08 April 2024


Rated 5 out of 5 stars

Easy and healthy way to cook / eat

First things first, thank you for making our life easier and taking the burden away of having to think about what to cook / eat that is healthy.

My wife and I both LOVED our first eight meals. What we loved most was there was no negative impact on our bodies relating to our gluten allergy. It was a relief to eat and enjoy our food without fear of inflammation or bloating or discomfort afterwards. We both felt nourished and satiated. Thank you so much for that.

We also loved the variety of food choices too, so much that I have updated our orders for the next four weeks from 4 meals to 5.

Date of experience: 25 March 2024


Rated 1 out of 5 stars

Disappointing

I cancelled this service for the following reasons:
- I found these boxes way overpriced for the produce provided. In some cases you could go out for a meal and not have to cook it yourself or clean up afterwards.
- The predicted cooking times given are mostly incorrect (recipes always take longer than advised).
- The default option for ‘chef’s choice’ if you don’t make your selections within given time frame, is never anything I or my family would choose to eat.
- Sadly, I found their Customer Service to be poor and unprofessional. Some of the advisers are condescending and even snide, which is unnecessary in a competitive market.

I’d give them no stars if possible but 1 star is the lowest mark I can award.

Date of experience: 02 April 2024

Reply from Mindful Chef

Hi Emily

Thank you for taking the time to write a review, and I'm sorry to hear you find that our service is expensive.

We do feel that our prices reflect the quality of our produce, as we work with some of the finest suppliers in the country to ensure you get the best quality locally sourced ingredients.

You can find out more about our regular suppliers here https://mindfulchef.com/suppliers

Our recipe price points are also reflective of the overall service we provide as Mindful Chef: Healthy chef-tailored recipes delivered straight to your door with the exact portions provided and as often as you would like.

I'm so sorry you found the times given were inaccurate. We test our recipes extensively, both with our chefs and with home cooks, to try to get the best accuracy, I've now passed on your feedback on this to our chef team for review to see how we can improve.

We run a recurring delivery model (a flexible subscription) for our recipe boxes.

The system will automatically pick your recipes based on our chefs' favourites and your protein preferences (vegan, no pork, meat only etc.).

You can view and change your recipes from your account up to 8 weeks in advance if our chefs' choice isn't quite right.

I'd love the opportunity to turn this around. I’ve requested more details from you so I can contact you directly for more information.

Kindest regards,
Jessica
Customer Care Specialist


Rated 5 out of 5 stars

Definitely 5 stars

Definitely 5 stars. The choice of meal options over the last three weeks has been excellent & every one we have chosen has been delicious. We have also enjoyed the lower carbs/more veg and the ease of having all the ingredients put together with each of your meal choices.

Date of experience: 20 March 2024


Rated 5 out of 5 stars

Good choice of healthy meals

Good choice of healthy meals. Delivery was on time with regular updates. Meals were delicious, with recipes I hadn't tried before. Looking forward to receiving another Box this week.

Date of experience: 28 March 2024