Advisors trusted to deliver
When importing or exporting, having the right documentation ready makes the difference between delivery and delay. Missing or inaccurate paperwork not only causes costly interruption, it can increase risk and prevent a deal from being completed.
Even if you use a freight forwarder or an agent, it’s up to you to make sure the correct documentation is available.
Giving you clarity, confidence and control
That last mile administration can be complex; we make it clear and simple. TLS specialises in ensuring large multinational FMCG liabilities are honoured by emerging market SMEs, so goods are released on time – protecting your time, money, and reputation. And keeping you in control.
The expertise to ease your trade
Our many years of experience in cross-border trade enable us to provide expert and impartial advice on the most efficient way to manage your administration when dealing with emerging market SMEs, so you can focus on dealing with business.
Getting trade contracts and Incoterms right first time
Detail your services
Different countries have different ways of doing business, – in a different language. It’s essential to have a clear written contract to minimise the risk of a misunderstanding.
The Incoterms rules are a series of pre-defined commercial terms used widely in international commercial transactions. We can help you with these.
Avoiding Confusion
Internationally agreed Incoterms are used to define exactly what delivery terms are being agreed.
We make sure your contract:
- defines where the goods will be delivered
- covers who arranges transport for every stage of the journey
- establishes who is responsible for insuring the goods
- handles all customs clearance procedures
- makes it clear who pays for these costs, duties and taxes
For example
An exporter might agree to deliver goods at their expense to a port in the customer’s country. The customer may then take responsibility, arranging and paying for customs clearance and delivery to their premises.
The exporter may also be responsible for arranging insurance for the goods until they reach the port, but pass this cost to the customer. As well as defining all delivery details, TLS ensures your contract covers every payment. This includes which currency will be used, how much will be paid, when payment is due and what payment method will be used.
When trading services
With no physical product to delivery, contracts for services cannot use Incoterms. Instead, the key issue is to define precisely which services are being provided and to what standards. Rules on the international supply of services changed on 28 December 2009.
See here for details: https://www2.deloitte.com/ie/en/pages/tax/articles/place-of-supply-goods-vs-services-vat.html
You may be required to supply extra information to customers including how your services work, how you handle complaints and how you apply principles of non-discriminination.
TLS helps with all this and more, ensuring a successful trade every time.