doTERRA Loyalty Rewards Program
The doTERRA Loyalty Rewards Program (LRP) is a monthly shopping program only available to doTERRA members. While it's an optional program, it's the way most members choose to shop because the amazing benefits!
What does PV stand for?
PV stands for Point Value. Every doTERRA product has a PV amount and a $ amount. doTERRA's reward program benefits are based on the PV amount ordered. (1 PV typically equals about $1 USD)
What is the free Product of the Month?
The free Product of the Month is a monthly promotion only available to those shopping on the Loyalty Rewards Program. doTERRA announces what the free product is at the beginning of each month. You must place an order of 125 PV or more by the 15th of the month to earn it.
How do I go from 10% to 30% back in reward points?
All members start out at 10% back. After 3 months of ordering 50 PV or more your % back will change to the following:
- After 3 months you'll jump to 15% back
- After 6 months you'll jump to 20% back
- After 9 months you'll jump to 25% back
- After 12 months you'll jump to the highest 30% back
How do I create my Loyalty Order?
- Log into your doTERRA account
- Click "Create New LRP"
- Choose the date you want your LRP to process each month. You can change it later if you want.
- Add products to the cart.
- Click to "Save and Process" your order on the future date. Alternatively, you can also Proceed to Checkout and process your order ahead of time if you choose.
- After it processes return to your cart anytime before the next date and change the order and save it. If you don't change it, you'll get the same products as before.
If you need help setting up or managing your LRP just call doTERRA Customer Service 1-800-411-8151.
How do I redeem Reward Points?
Redeeming reward points is quick and easy. Check your balance before hand in your Account Profile so you know how many you have available to spend.
- Add products to your cart
- Choose the ones you want for free by select the "Use Points?" column next to that item
- You can not save your order to process later, you must checkout now.
Frequently Asked Questions
Ordering
The minimum Loyalty Order is 1 PV. With at least 1 PV you maintain the program and benefits you have earned so far.
No, you must order at least 1 PV on your Loyalty Order each month. Your cart always retains at least one product. You can move your process date within the month as needed.
Most people do. Otherwise doTERRA will send you the same order as the previous month. To edit your order, log into your account and click "Edit Order". Makes any changes in your cart and then save changes.
Yes, three days before your order process date, doTERRA will send you an email reminding you to change the items in your LRP cart, if you so desire. You should also make a note in your personal calendar.
Yes, you can cancel your LRP order anytime. Just call doTERRA customer service because LRP orders can not be cancelled online. You can restart your LRP order anytime.
Rewards
Log into your account and go to Account Profile. Under your picture you will see your reward point balance along with your current LRP percentage. You can also view your reward point balance in your shopping bag.
Each reward point you earn is equivalent to $1. For example, if you have 50 reward points that means you have $50 in free products you can redeem.
Your reward points expire after one year of being awarded, so use them regularly. Your percentage back does not expire. The only way you can lose your reward points or percentage back is if you cancel your LRP. If you call doTERRA and cancel your LRP, all reward points you currently have will be forfeited and your percentage back will be reset to 10%.
Around the 15th of every month doTERRA will award you the reward points you earned based on the orders you placed the previous month.
Redeeming
You can redeem your reward points anytime. Either through a one-time order or existing Loyalty Rewards order. Add products to your cart for which you want to redeem your points, then select the "Use Points" box next to the item to apply the points. You must have enough reward points to redeem the entire dollar value at once.
Yes, every time you redeem reward points, regardless of the number of point you redeem, there is a $3.00 USD fee.
You can use your reward points for over 90% of doTERRA's products. You are not typically able to redeem points for diffusers, kits & collections, or items that have a 0 PV.
There is no limit to how many reward points you can earn or keep accumulated in your reward balance. Just remember they do expire after one year of being rewarded. You can redeem any quantity of reward points, anytime.
