Tex willer
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This annoying, i can't pause any device's internet at all. Why you must always track people? Why the app needs access to the email addresses and phone numbers in the cell phone in other to work? Error 520 unable to process your request try again.
Telenor, Sweden
April 12, 2024
Hi Tex! Sorry to hear about your issue with our service. Please contact our customer service at 020-222 222 for further help! /Zelda
adam wilson
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Strange app. Couldn't get it to work and the error message seemed to expect me to plug my phone into the router(???) I would recommend just changing your router settings at 192.168.1.1 the regular way instead, even though Telenor doesn't want you to. The idea of the app is good, 'cause setting up a router can be hard if you don't know what you're doing, so 5/5 idea, 0/5 execution.
8 people found this review helpful
Telenor, Sweden
September 4, 2021
Hi, Adam! Thank you for the great feedback. Do not hesitate to contact us at 020 222 222 for further help. /Astrid
Denis S
Connection and setting up network, change of name and password, testing network speed and coverage works very slowly but Ok. Parental control and pausing devices doesn't work at all - when pressing "Pause device" always got an error message "An error has occurred updating your device". How to solve this?
2 people found this review helpful
Telenor, Sweden
February 23, 2021
Hej Denis! Tack för din feedback! Vi får jobba på att förbättra appen. Det var inte bra, har du sett till att du har den senaste versionen nedladdad och testat att avinstallera appen och installera på nytt? Du får gärna mejla till appar@telenor.se eller ringa till oss på 020 222 222 för snabbare hjälp så ska vi kika på det. /Ellie