Revolution of after-sales
for machine builders
So, you built and delivered a machine for your client.
You also sold a lifetime maintenance service for it, right?
fter is a brand new after-sales software that helps you manage your products and grow your after sales business.
With fter, industrial machine builders can monitor their installed base, manage their maintenance operations, and invoice their work and spare parts.
Completely unique turnkey solution for machine builders
- Designed for industrial OEMs
- Full process instead of split responsibilities
- Offers easy way to utilize machine data
- Compatible with all ERP and finance systems
“Industrial services matter: Each percentage point by which services grow over product sales correlates to a 50 percent increase in enterprise value.”
-McKinsey & Company
Why most OEMs have suboptimal process for service and after-sales?
- Maintenance software solutions are not designed for machine building industry
- Customized software toolset would be extremely expensive
- Access to machine data is often not possible
PROBLEM: End customer refuses to give access to data
Collected data is stored
(buffered) in local
network
Data buffer size is optimized to fit typical service operations
Collected data can be analyzed locally
In case of anomalies detected, buffered data can be sent to cloud for troubleshooting
Alternatively, data sending can also be
triggered by machine operator
Data is deleted from the cloud after completion of work order
Compatible with your current hardware
Connectors to all major automation platforms
- OPC-UA and DA
- Codesys
- S7 (Siemens)
- Twincat ADS (Beckhoff)
- Ethernet IP (e.g. Allen Bradley)
- Melsec (e.g. Mitsubishi)
- Modbus (e.g. Schneider)
- Fins (Omron)
- Sick Telegram
- Beijer Alarm distributor
- HTTP
- MQTT
DO YOU WANT TO MAKE A DIFFERENCE AND MONETISE YOUR
MAINTENANCE SERVICES?
Have you already productized your maintenance services?
“After-sales service is more important than assistance before sales. It is through such service that one gets permanent customers.”
-Konosuke Matsushita, Founder of Panasonic
Revamp your after sales business!
Increase your service revenue and profit margin
- From production lines to spare parts
- From multi-million companies to local entrepreneurs
Turn IoT data into work orders automatically
- Predictive monitoring to reduce the risk of downtime and support informative decisions
- From automated maintenance tasks to complex business rules
Flexible task design and processing
- From ad hoc tasks to scheduled and automated work orders
- Personalized views with relevant data only
Automated and customizable invoicing material generation
- Wide support for different invoicing formats
Support features
- Create your own data fields and templates
- Maintenance process modeling for enhanced quality
- Flexible process automation with triggers, conditions, and actions
- Customizable reports and dashboards
- Productized APIs for data interconnectivity
Revamp your after sales business!
Increase your service revenue and profit margin
- From production lines to spare parts
- From multi-million companies to local entrepreneurs
Turn IoT data into work orders automatically
- Predictive monitoring to reduce the risk of downtime and support informative decisions
- From automated maintenance tasks to complex business rules
Flexible task design and processing
- From ad hoc tasks to scheduled and automated work orders
- Personalized views with relevant data only
Automated and customizable invoicing material generation
- Wide support for different invoicing formats
Support features
- Create your own data fields and templates
- Maintenance process modeling for enhanced quality
- Flexible process automation with triggers, conditions, and actions
- Customizable reports and dashboards
- Productized APIs for data interconnectivity
Interested?
We are looking for partner companies to join our network!
Interested?
Please leave a message and we will get back to you as soon as possible
